IT support for schools
Trailblaze IT have been providing IT services for schools for over 8 years. We specialise in IT for education and offer a wide range of services, including IT support, Managed IT Services, Cloud Services, Security Solutions and more. Please click the icons below to read more about the individual services we offer.
Trailblaze IT was born from innovative thinking and a passion for excellent service.
Our founder, Steve Bicker, previously worked as an IT Manager for several large secondary schools. During his time with one of the schools, he completed a full network rebuild in-house, and saved the school over £250,000, compared to the cheapest external quote provided. He also designed and built a centralised network for the secondary and feeder schools, now commonly known as a ‘Private Cloud’.
During Steve’s time working with primary schools, he realised that there wasn’t an ICT company that offered schools what they were looking for: An IT team with the skill set to resolve every issue, available to them Monday to Friday. This inspired Steve to start his own company - and Trailblaze IT was born.
Our engineers investigate every request within one hour to reduce the impact on teaching and learning. Trailblaze IT focuses on providing schools with the best value, whilst also helping the environment.
Trailblaze IT are passionate about helping people; providing staff and students with the best IT experience whilst being environmentally and socially conscious as a company.
Our packages are designed to provide staff and students with IT support whenever they need it. From weekly to unlimited visits, remote support or a fully managed experience, we can tailor a package to meet the needs of your school. Trailblaze offer some of the best response and resolution times available to schools.
Trailblaze have been providing proactive IT support and managed services to a range of schools for over 8 years. Our expert team understand all aspects of IT services, and can advise on solutions for any issue your school may be experiencing. We are proud of the level of service we offer and are regularly recommended by our schools.
Trailblaze IT are the green IT provider for schools, and we take all possible steps to reduce our carbon footprint. We are passionate about making a positive difference to our environment. Please watch our short video to find out more.
We provide the most comprehensive, affordable IT solutions for schools.
Trailblaze IT offer an extensive range of ICT services for schools, from weekly site visits to complete network and system installation. We have over 8 years' experience providing IT solutions in the education sector, and our expert team provide an industry-leading support service.
We know how important it is that your school IT network runs smoothly, so Trailblaze IT have invested in the latest technology that will ensure 100% uptime on our installed networks. Our systems are monitored 24/7, so you can be reassured that any issues will be fixed before they can cause problems.
We will always send out an engineer when required, but we pride ourselves in resolving 92% requests remotely. We also offer Service Level Agreements to ensure that any issues are resolved as quickly as possible, so that you can continue to concentrate on your school day.
Trailblaze IT are the green ICT provider for schools and we are passionate about our environmental commitment.
Our IT Support Packages are flexible, and offer the best service for affordable prices. Choose the amount of hours you need with our Scheduled Visits + Remote Support package, and allocate your hours for site visits, remote support or a mixture of both. Our fixed price Unlimited Visits + Remote Support puts your school first and is our best value support package, read more here.
Trailblaze IT serve schools in the South of the UK. Our offices are located in Bournemouth, Dorset, and we have engineers based all around the South of the UK. Please contact us if you would like to check if we cover your area. Please see a list of locations we cover below:
We would highly recommend Trailblaze IT to other schools
Chalk Ridge Primary School
Trailblaze are always willing to go the extra mile to resolve our issues as quickly as possible
Chris Guy, Amtek Group
Moving over to Trailblaze IT was quick and easy. We wish we had made the change sooner!
Trinity CE First School
We now have an extremely reliable IT solution for our school
Verwood First School
Staff have been very impressed with the service
Holy Trinity C.E. Primary School
Trailblaze take the time to listen and understand my business requirements, then they provide me with different options to achieve my desired outcome
Chris Guy, Amtek Group
Great support, can't rate them highly enough.
Jeremy Harrison, Headteacher
I have never worked with a better IT support company
Thorngrove Preparatory School
The support has been amazing! The staff are friendly and any IT issues are resolved quickly.
Jane Green, Headteacher
We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any organisation, whilst always maintaining an intimate, user-focused approach.
We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support.
Our integrated quality and IMS policy is available on request.
Our schools love us!
We have received over 97% 5-star feedback from customers
8 years' experience
Our expert team have a wealth of experience providing IT solutions to schools
Charity and Social Pledge
We donate glasses to children in Ethiopia and fund planet-saving projects read more here.
Leading Service Level Agreements
We offer set response and resolution times to provide the best service
Engineer within 1 hour
All support requests are investigated within one hour
SLAs on Target
Resolved Within 1st Hour
Our expert engineers provide range of services to meet your IT needs.