diagram-arrow-down

IT Support for schools

We have over 10 years’ experience providing IT solutions in the education sector, and our expert team provide an industry-leading support service.

With over 97% 5-star feedback, you can be assured that Trailblaze IT provide high quality services and at the best prices.

IT support service

Our IT Support packages are designed based on feedback from teachers and provide the best available IT solution to schools. Choose from either Set Visits or Unlimited Visits. Our Set Visits package is flexible and provides IT support at a schedule which suits your school and budget, with the added benefit of remote support 5 days per week.

Our Unlimited Visits package is our most popular package, providing as many site visits as required, with no cap or hidden fees. The Unlimited Visits package also comes with 2 hours Proactive IT Management, to take care of your Antivirus, Back ups, Security, Server Management, Network Management and Updates. Our Unlimited Package also includes Cloud, Server and Infrastructure Support and remote support 5 days per week.

Our IT Support service is fully conversant with evolving legislation regarding the provision of IT & Network Services in Primary and Secondary School environments. Our IT Support service includes:

check

Site visits

Either Scheduled or Unlimited depending on chosen package

check

Proactive IT Management (unlimited package only)

Up to 2 hours per week, to include management of; Antivirus, Back ups, Security, Server, Network, Updates and Web Filtering checks.

check

Cloud, Server & Infrastructure support (unlimited package only)

check

Includes remote support for every member of Staff and all devices

check

Backed by our Standard SLA for guaranteed response and resolution times for every request. We aim to respond to all requests within 1hr

check

New devices setup at no extra cost

check

PC, Laptop, iPad and Chromebook remote management

check

Office 365 and Google Workspace remote management

check

Teams and Zoom remote management

check

Onsite server and network management

check

Procurement & IT strategy advice

check

Priority support for Ofsted as standard

check

No hidden fees

amtek group logo

Trailblaze are always willing to go the extra mile to resolve our issues as quickly as possible

Chris Guy, Amtek Group

all saints primary school logo

We are so happy we switched to Trailblaze IT for our support - the service has been excellent

All Saints Primary School

verwood first school logo

We now have an extremely reliable IT solution for our school

Verwood First School

somerford primary school

We would definitely recommend Trailblaze to other schools.

Somerford Primary School

holy trinity primary school

Staff have been very impressed with the service

Holy Trinity C.E. Primary School

frame-04

Request brochure with latest prices

Find out more about our services by requesting our brochure with our latest prices.

Request Brochurearrow-right-1

Watch our testimonial videos

We visited some of our schools to find out what they thought of us.

Forest Park School, Southampton

rob hatherley video thumbnail

Rob Hatherley, Headteacher at Forest Park School, explains how Trailblaze IT have made a positive difference to the IT at Forest Park.

steve rice video thumbnail

Steve Rice, IT Technician at Forest Park School, discusses working alongside Trailblaze IT.

Somerford Primary School, Dorset

jeremy wallace video thumbnail

Jeremy Wallace, Deputy Head at Somerford Primary School, describes his experience with Trailblaze IT.

Find the package for
your school

Features

  • Unlimited Remote support
  • Backed by our industry leading SLAs
  • Helpdesk Access
  • New device setup
  • PC, Laptop, iPad & Chromebook management
  • Office 365 and Google Workspace management
  • Teams and Zoom management
  • Onsite server and network management
  • Procurement & IT Strategy Advice
  • Priority support for Ofsted as standard
  • Unlimited site visits
  • Up to 2 hrs per week Proactive IT Management
  • Cloud, Server and Infrastructure support

Advanced add-ons

  • Managed IT Services

Scheduled Visits


Choose a set visit schedule that suits your school and budget - with unlimited remote support as standard.

  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • remove-bold
  • remove-bold
  • remove-bold


  • check
Request brochure
with prices

Unlimited Visits


Unlimited IT support at a fixed price, including both unlimited visits and unlimited remote support.

  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check
  • check


  • check
Request brochure
with prices

Managed IT services

Our Managed Services Bundle is designed to reduce your IT costs whilst keeping your school safe, secure and provide your staff with maximum flexibility.

saving-piggy-coins Save 50% with our Managed Services bundle compared to individual services.

lady smiling with laptop
cloud

Cloud hosting
We host a copy of your network in the cloud to allow you to continue working in the event of a server outage at the school.

office-work-wireless

Cloud Remote Access
Allow your staff to access their school documents, apps and shared areas from home on any device using our secure, GDPR compliant remote access

cloud-shield

Cloud Anti-Virus Protection
Our cloud based anti-virus solution designed to protect your data.

server-check

Server-as-a-Service
We provide, manage and maintain a server on loan for the duration of the contract, saving you £5,000-£10,000 every 5 years in replacement costs.

cloud-upload

Cloud (Offsite) Backup Service
We provide a cloud back for your files to protect you from data loss, hardware failures and natural disasters.

real-estate-action-building-upload

Onsite Backup Service
We provide a backup solution to automatically backup the files stored on your network.

server-upload

Offline Backup Service
In-line with DFE guidance, we provide an offline backup service to protect you from ransomware and disasters.

safety-float

Disaster Recovery Solution
We provide a full disaster recovery solution and service so you are covered in the event of a disaster.

Fresh start

We like to provide our schools with the best possible service. As part of joining Trailblaze IT, we can install a brand new system and service all of your IT equipment.

Many schools have outdated IT systems that are plagued by recurring issues, causing problems across their network. We want schools to experience IT at its best, so as part of our onboarding process, we can install a brand new, safe, reliable and secure system based on our tried and tested build standards.

As part of the Fresh Start service, we also service all of your IT equipment, including laptops, PC’s, iPads, cabling and projectors, to ensure that everything is running smoothly.

We aim to resolve all outstanding and underlying IT issues to provide staff with the best IT experience from day one.

check

We install a faster, reliable IT system

check

All classroom IT equipment is calibrated and checked

check

We perform a complete backup of all your files across the entire network and every device

check

We install apps and initiate updates

Looking for another service?

security solutions for schools

Security solutions arrow-right-1

We provide schools with the best available protection against cyber attacks

school broadband

School broadband & filtering arrow-right-1

Double your speed for less with our Managed service

cloud services for schools

Cloud services arrow-right-1

Cloud hosting and Microsoft 365. Find out how the cloud can help you

editor

You're in safe hands

check

User-focused

We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any organisation, whilst always maintaining an intimate, user-focused approach.

check

ISO 9001 & ISO 27001 compliant

We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support. Our integrated quality and IMS policy is available on request.

We work with the best

google logo
microsoft logo
apple logo
viewsonic logo
c touch logo
impero logo
3cx logo
inventry logo
promethean logo
dell logo
hp logo
ubiquiti logo

Want to find out more?

Our friendly team will be happy to help. Please contact us today using the details below:

phone

0330 223 6000

Mon - Fri

email-action-at

info@trailblazeit.co.uk

Happy to help

Speak to our team today