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Working alongside school IT support staff

Trailblaze IT can work alongside your school's existing IT staff, providing services such as Managed IT, System Installation, Security Solutions, Broadband & Filtering, IT Support and Server Infrastructure/Installation & Management. We can also offer a ‘banked hours’ system, whereby you buy a set amount of hours, and use these for IT projects when required.

We have been working alongside school IT staff for over 9 years' and can provide ongoing IT support or can give assistance with any IT projects. Please contact our friendly team to find out more.

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Purchase a set amount of hours

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Use for IT projects when required

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Buy more hours when you need them

Providing

When working alongside existing school IT staff, we can provide our Unlimited Visits with Remote Support package and can omit the User and Device Support. Trailblaze IT will manage all the Server and Network Infrastructure, but the User and Device Support would be looked after by the existing school IT staff. Benefit from site visits any time that they are required, rather than waiting for your next scheduled visit.

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Unlimited Server and Network Infrastructure Support

including site visits and remote support

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All support requests are addressed by an engineer within one hour guaranteed

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Includes 2 hours per week Proactive Management free of charge

(backups, antivirus, updates, security patches)

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Fixed price and there is no cap on the amount of visits per week

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Tailor your package by adding our Managed IT Services bundle

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Since working alongside Trailblaze, the amount of day to day IT issues have decreased massively. I now have more time to research & implement new features, improve efficiency and to train staff.

Steve Rice - IT Technician at Forest Park School

Case Study

Forest Park School

Trailblaze IT have been providing IT services to Forest Park School in Totton, Hampshire, since September 2020, and have had the pleasure of working alongside their IT Technician, Steve Rice.

Steve Rice has recorded the data on IT issues at the school over the years, and has seen a significant reduction in the number of IT issues since Trailblaze IT began working with them. Please see below the data showing the total IT issues per year.

IT Fault Ticket data, Forest Park School
Year Company Total Tickets
2018 - 2019 Previous IT Company 1042
2019 - 2020 Previous IT Company 780
2020 - 2021 Trailblaze IT 834
2021 - 2022 Trailblaze IT 324

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User-focused

We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any organisation, whilst always maintaining an intimate, user-focused approach.

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ISO 9001 & ISO 27001 compliant

We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support. Our integrated quality and IMS policy is available on request.

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