Our schools love us!
We have received over 97% 5-star feedback from customers
Working alongside school IT staff
Trailblaze IT can work alongside your school's existing IT staff, providing services such as Managed IT, System Installation, Security Solutions, Broadband & Filtering, IT Support and Server Infrastructure/Installation & Management. We can also offer a ‘banked hours’ system, whereby you buy a set amount of hours, and use these for IT projects when required.
We have been working alongside school IT staff for over 8 years' and can provide ongoing IT support or can give assistance with any IT projects. Please contact our friendly team to find out more.
Purchase a set amount of hours
Use for IT projects when required
Buy more hours when you need them
Working together to provide IT Support
Unlimited Visits with Remote Support
When working alongside existing school IT staff, we can provide our Unlimited Visits with Remote Support package and can omit the User and Device Support. Trailblaze IT will manage all the Server and Network Infrastructure, but the User and Device Support would be looked after by the existing school IT staff.
Benefit from site visits any time that they are required, rather than waiting for your next scheduled visit
- Unlimited Server and Network Infrastructure Support, including site visits and remote support
- All support requests are addressed by an engineer within one hour guaranteed
- Includes 2 hours per week Proactive Management free of charge (backups, antivirus, updates, security patches)
- Fixed Price, and there is no cap on the amount of visits per week
- Tailor your package by adding our Managed IT Services bundle
Since working alongside Trailblaze, the amount of day to day IT issues have decreased massively. I now have more time to research & implement new features, improve efficiency and to train staff.
Steve Rice - IT Technician at Forest Park School
Case Study
Forest Park School
Trailblaze IT have been providing IT services to Forest Park School in Totton, Hampshire, since September 2020, and have had the pleasure of working alongside their IT Technician, Steve Rice.
Steve Rice has recorded the data on IT issues at the school over the years, and has seen a significant reduction in the number of IT issues since Trailblaze IT began working with them. Please see below the data showing the total IT issues per year.
| Year | Company | Total Tickets |
|---|---|---|
| 2018 - 2019 | Previous IT Company | 1042 |
| 2019 - 2020 | Previous IT Company | 780 |
| 2020 - 2021 | Trailblaze IT | 834 |
| 2021 - 2022 | Trailblaze IT | 324 |
Managed Services Bundle
Our Managed Services Bundle is designed to reduce your IT costs whilst keeping your school safe, secure and provide your staff with maximum flexibility.
Cloud Hosting
We host a copy of your network in the cloud to allow you to continue working in the event of a server outage at the school.
Cloud Remote Access
Allow your staff to access their school documents, apps and shared areas from home on any device using our secure, GDPR compliant remote access
Cloud Anti-Virus Protection
Our cloud based anti-virus solution designed to protect your data.
Server-as-a-Service
We provide, manage and maintain a server on loan for the duration of the contract, saving you £5,000-£10,000 every 5 years in replacement costs.
Cloud (Offsite) Backup Service
We provide a cloud backup for your files to protect you from data loss, hardware failures and natural disasters.
Onsite Backup Service
We provide a backup solution to automatically backup the files stored on your network.
Offline Backup Service
In-line with DFE guidance, we provide an offline backup service to protect you from ransomware and disasters.
Disaster Recovery Solution
We provide a full disaster recovery solution and service so you are covered in the event of a disaster.
Bundle Savings
Save 50% with our Managed Services bundle compared
to individual services. Please contact us to request a Price Guide: info@trailblazeit.co.uk
Find out more or view our prices
Email us at info@trailblazeit.co.uk to request our latest brochure and to view our prices. Alternatively, please call our expert team today on 0330 223 6000 to find out how we can help you.
Our partners
Looking for another IT service?
Our expert engineers provide range of IT services to meet your school needs.
IT Support for schools
Best-value support packages that provide great service and save you money.
VoIP Services
Cost effective VoIP phone systems and calling plans.
Cloud Services
Cloud hosting and Microsoft 365. Find out how the cloud can help you.
We would highly recommend Trailblaze IT to other schools
Chalk Ridge Primary School
Trailblaze are always willing to go the extra mile to resolve our issues as quickly as possible
Chris Guy, Amtek Group
Moving over to Trailblaze IT was quick and easy. We wish we had made the change sooner!
Trinity CE First School
We now have an extremely reliable IT solution for our school
Verwood First School
Staff have been very impressed with the service
Holy Trinity C.E. Primary School
Trailblaze take the time to listen and understand my business requirements, then they provide me with different options to achieve my desired outcome
Chris Guy, Amtek Group
Great support, can't rate them highly enough.
Jeremy Harrison, Headteacher
I have never worked with a better IT support company
Thorngrove Preparatory School
The support has been amazing! The staff are friendly and any IT issues are resolved quickly.
Jane Green, Headteacher
You're in safe hands
We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any organisation, whilst always maintaining an intimate, user-focused approach.
We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support.
Our integrated quality and IMS policy is available on request.
Why choose Trailblaze?
Green IT provider for schools
We take steps to reduce our carbon footprint read more here.
8 years' experience
Our expert team have a wealth of experience providing IT solutions to schools
Charity and Social Pledge
We donate glasses to children in Ethiopia and fund planet-saving projects read more here.
Leading Service Level Agreements
We offer set response and resolution times to provide the best service
Engineer within 1 hour
All support requests are investigated within one hour
98
%
SLAs on Target
97
%
Customer Satisfaction
88
%
Resolved Within 1st Hour
500
+
Happy Customers