Working alongside school IT staff

Trailblaze IT can work alongside your school's existing IT staff, providing services such as Managed IT, System Installation, Security Solutions, Broadband & Filtering, IT Support and Server Infrastructure/Installation & Management. We can also offer a ‘banked hours’ system, whereby you buy a set amount of hours, and use these for IT projects when required.

We have been working alongside school IT staff for over 8 years' and can provide ongoing IT support or can give assistance with any IT projects. Please contact our friendly team to find out more.

trailblaze IT engineer

Purchase a set amount of hours

Use for IT projects when required

Buy more hours when you need them

Working together to provide IT Support


Unlimited Visits with Remote Support

When working alongside existing school IT staff, we can provide our Unlimited Visits with Remote Support package and can omit the User and Device Support. Trailblaze IT will manage all the Server and Network Infrastructure, but the User and Device Support would be looked after by the existing school IT staff.

Benefit from site visits any time that they are required, rather than waiting for your next scheduled visit

  • Unlimited Server and Network Infrastructure Support, including site visits and remote support
  • All support requests are addressed by an engineer within one hour guaranteed
  • Includes 2 hours per week Proactive Management free of charge (backups, antivirus, updates, security patches)
  • Fixed Price, and there is no cap on the amount of visits per week
  • Tailor your package by adding our Managed IT Services bundle
student smiling at teacher

Since working alongside Trailblaze, the amount of day to day IT issues have decreased massively. I now have more time to research & implement new features, improve efficiency and to train staff.


Steve Rice - IT Technician at Forest Park School

Case Study

Forest Park School

Trailblaze IT have been providing IT services to Forest Park School in Totton, Hampshire, since September 2020, and have had the pleasure of working alongside their IT Technician, Steve Rice.

Steve Rice has recorded the data on IT issues at the school over the years, and has seen a significant reduction in the number of IT issues since Trailblaze IT began working with them. Please see below the data showing the total IT issues per year.

IT Fault Ticket data, Forest Park School
Year Company Total Tickets
2018 - 2019 Previous IT Company 1042
2019 - 2020 Previous IT Company 780
2020 - 2021 Trailblaze IT 834
2021 - 2022 Trailblaze IT 324

Managed Services Bundle

Our Managed Services Bundle is designed to reduce your IT costs whilst keeping your school safe, secure and provide your staff with maximum flexibility.

Cloud Hosting
We host a copy of your network in the cloud to allow you to continue working in the event of a server outage at the school.

Cloud Remote Access
Allow your staff to access their school documents, apps and shared areas from home on any device using our secure, GDPR compliant remote access

Cloud Anti-Virus Protection
Our cloud based anti-virus solution designed to protect your data.

Server-as-a-Service
We provide, manage and maintain a server on loan for the duration of the contract, saving you £5,000-£10,000 every 5 years in replacement costs.


Cloud (Offsite) Backup Service
We provide a cloud backup for your files to protect you from data loss, hardware failures and natural disasters.

Onsite Backup Service
We provide a backup solution to automatically backup the files stored on your network.

Offline Backup Service
In-line with DFE guidance, we provide an offline backup service to protect you from ransomware and disasters.

Disaster Recovery Solution
We provide a full disaster recovery solution and service so you are covered in the event of a disaster.


Bundle Savings
Save 50% with our Managed Services bundle compared to individual services. Please contact us to request a Price Guide: info@trailblazeit.co.uk

Find out more or view our prices

Email us at info@trailblazeit.co.uk to request our latest brochure and to view our prices. Alternatively, please call our expert team today on 0330 223 6000 to find out how we can help you.

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You're in safe hands

We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any organisation, whilst always maintaining an intimate, user-focused approach.

We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support.

Our integrated quality and IMS policy is available on request.

Why choose Trailblaze?

Our schools love us!

We have received over 97% 5-star feedback from customers

Green IT provider for schools

We take steps to reduce our carbon footprint read more here.

8 years' experience

Our expert team have a wealth of experience providing IT solutions to schools

Charity and Social Pledge

We donate glasses to children in Ethiopia and fund planet-saving projects read more here.

Leading Service Level Agreements

We offer set response and resolution times to provide the best service

Engineer within 1 hour

All support requests are investigated within one hour

98
%

SLAs on Target

97
%

Customer Satisfaction

88
%

Resolved Within 1st Hour

500
+

Happy Customers