Discover how Trailblaze IT protects UK businesses from social engineering, phishing, and ransomware, using protocols aligned with NCSC guidance.
8th May 2025
Recent high-profile cyber attacks on well-known organisations such as Marks & Spencer, the Co-operative Group and Harrods, have brought the threat of social engineering into sharp focus. These attacks, which target people rather than technology, are a stark reminder that even large, well-resourced companies are vulnerable to deception when robust cyber security protocols are lacking.
As cyber criminals become more sophisticated, businesses must not only invest in technical defences but also build strong human defences. At Trailblaze IT, we take this responsibility seriously — implementing layered, proactive security measures to protect our clients from evolving threats.
Social engineering involves manipulating individuals into giving up confidential information or enabling access to systems. These attacks rely on psychological tactics, such as impersonating trusted figures or creating a false sense of urgency.
Some common examples include:
In the latest high profile cyber attacks, the press has speculated that hackers may have used social engineering tactics - including impersonation and SIM swapping - to trick IT service desks into resetting privileged account passwords, giving them access to sensitive systems and data.
In the wake of the latest Cyber Attacks, the National Cyber Security Centre (NCSC) has issued updated guidance (link) to help organisations protect themselves from malware and ransomware - often the end result of a successful social engineering breach.
The guidance includes:
Trailblaze IT aligns its services with this guidance to ensure our clients benefit from best-practice cyber resilience.
At Trailblaze IT, we believe that security isn’t just about technology - it’s about people, processes, and constant vigilance. Here’s how we help protect our clients from social engineering attacks and deception-based threats:
All user account changes or access requests go through rigorous checks. We do not rely on caller ID or email alone for authentication - particularly for privileged accounts.
We deliver regular phishing simulations and tailored cyber awareness training to educate employees on identifying and reporting suspicious activity before it leads to a breach.
Trailblaze IT provides email security tools that scan for known phishing campaigns, impersonation attempts, and suspicious links, reducing the risk of deception reaching inboxes.
We ensure your software is up-to-date and compliant with NCSC-recommended patching practices, reducing entry points for malware after a social engineering attack.
In the event an attack does succeed, our robust backup systems and disaster recovery protocols allow you to bounce back quickly with minimal disruption.
We carry out routine audits to assess your organisation’s exposure to social engineering and help you strengthen weak points before attackers exploit them.
As the M&S, Co-op and Harrods breaches show, Cyber Attacks are not a fringe threat - it’s mainstream, and growing. Criminals aren’t just attacking systems; they’re manipulating people.
Trailblaze IT combines cutting-edge cyber security tools with human-centric defences to give businesses the protection they deserve.
Whether you’re a small business or an enterprise, cyber resilience starts with the right partner. Contact Trailblaze IT today to learn how we can help protect your organisation from social engineering attacks, ransomware, and more - with solutions built around NCSC best practices and real-world experience.
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