Supporting you, while supporting the environment



100
+

Trees planted so far this school year

40
+

Tonnes of CO2 offset this school year

200
+

Glasses donated to children in Africa

Your Green ICT Provider

We are the green IT provider for schools throughout the South of the UK, and offer excellent IT services at the best value. We take all possible steps to reduce our carbon footprint and provide eco-friendly IT for schools while funding projects that help to save our planet. All of our electricity is powered by renewable energy, and our gas is carbon offset. This means that any carbon emissions produced from the gas that we use is cancelled out by removing CO2 from the atmosphere. This is done through projects that reduce carbon micro-particulates, such as conservation, tree planting, and reforesting.

green IT provider for schools
ecologi logo

Partner of Ecologi

We are a partner of the company Ecologi, who plant trees and fund planet-saving projects to reduce CO2. We are only at the start of the school year, yet so far with Ecologi we have already offset 40 tonnes of CO2 and planted over 100 trees. To read more about Ecologi and how they are helping the planet, visit their website here: Ecologi

Please see below some of the other steps that we take to reduce our carbon footprint.

Reducing our Carbon Footprint

Our offices and services are powered by green energy

Any business travel is done using our electric cars powered by renewable energy

All of our paper & brochures come from 100% recycled material

Our staff walk, cycle or work from home where possible to reduce our carbon footprint

vision aid overseas logo

Our Social Commitment

We support Vision Aid Overseas charity who help provide eye care and glasses to school children in Africa. Due to extreme poverty, Africa has 73% more blind and visually impaired people than any other region in the world. When a child has poor eyesight it causes issues with speech development, educational learning, and affects their safety and wellbeing. For children suffering with poor eyesight, it continues to get progressively worse as they grow up, and they will need new glasses every year.

Together, we can make a difference

For every 25 IT support tickets our schools make, Trailblaze IT pay for an eye test and a pair of prescription glasses for a school child in Ethiopia. So far, this school year, we have donated 200 pairs of prescription glasses to children in Ethiopia. So together, we can make a difference. To find out more about Vision Aid Overseas and the help they provide to school children in Africa, visit their website here: Vision Aid Overseas

girl in Africa wearing glasses

Find out more

Watch our short video to learn more about Trailblaze IT, and the steps that we take to reduce our carbon footprint.

about trailblaze IT video
our story

Our Story

Trailblaze IT was born from innovative thinking and a passion for excellent service.

Our founder, Steve Bicker, previously worked as an IT Manager for several large secondary schools. During his time with one of the schools, he completed a full network rebuild in-house, and saved the school over £250,000, compared to the cheapest external quote provided. He also designed and built a centralised network for the secondary and feeder schools, now commonly known as a ‘Private Cloud’.

During Steve’s time working with primary schools, he realised that there wasn’t an ICT company that offered schools what they were looking for: An IT team with the skill set to resolve every issue, available to them Monday to Friday. This inspired Steve to start his own company - and Trailblaze IT was born.

Our engineers investigate every request within one hour to reduce the impact on teaching and learning. Trailblaze IT focuses on providing schools with the best value, whilst also helping the environment.

Trailblaze IT are passionate about helping people; providing staff and students with the best IT experience whilst being environmentally and socially conscious as a company.

Our packages are designed to provide staff and students with IT support whenever they need it. From weekly to unlimited visits, remote support or a fully managed experience, we can tailor a package to meet the needs of your school. Trailblaze offer some of the best response and resolution times available to schools.

Trailblaze have been providing proactive IT support and managed services to a range of schools for over 7 years. Our expert team understand all aspects of IT services, and can advise on solutions for any issue your school may be experiencing. We are proud of the level of service we offer and are regularly recommended by our schools.

About Us

We provide the most comprehensive, affordable IT solutions for schools.

Trailblaze IT offer an extensive range of ICT services for schools, from weekly site visits to complete network and system installation. We have over 7 years' experience providing IT solutions in the education sector, and our expert team provide an industry-leading support service.

We know how important it is that your school IT network runs smoothly, so Trailblaze IT have invested in the latest technology that will ensure 100% uptime on our installed networks. Our systems are monitored 24/7, so you can be reassured that any issues will be fixed before they can cause problems.

We will always send out an engineer when required, but we pride ourselves in resolving 92% requests remotely. We also offer Service Level Agreements to ensure that any issues are resolved as quickly as possible, so that you can continue to concentrate on your school day.

Trailblaze IT are the green ICT provider for schools and we are passionate about our environmental commitment.

Our IT Support Packages are flexible, and offer the best service for affordable prices. Choose the amount of hours you need with our Scheduled Visits + Remote Support package, and allocate your hours for site visits, remote support or a mixture of both. Our fixed price Unlimited Visits + Remote Support puts your school first and is our best value support package, read more here.

Trailblaze IT serve schools in the South of the UK. Our offices are located in Bournemouth, Dorset, and we have engineers based all around the South of the UK. Please contact us if you would like to check if we cover your area. Please see a list of locations we cover below:

  • Dorset
  • Hampshire
  • Wiltshire
  • Bristol
  • Reading
  • Berkshire
  • Gloucester
  • Surrey
  • Kent
  • East Sussex
  • West Sussex
  • Hertfordshire
  • Essex

Our schools love us! We have received over 97% 5-star feedback from customers
100% uptime Our networks will never let you down
Over 7 years' experience Our team has a wealth of experience providing IT solutions for schools

You're in safe hands

We offer a comprehensive range of Managed IT Services to help you get the best from your IT. Delivered by a highly skilled and experienced team, we offer enterprise-class services to satisfy the scale of any school, while always maintaining an intimate, user-focused approach.

We work within ISO 9001 & ISO 27001 standards and ensure everything we do is documented, audit-able and always completed to a high standard and inline with our internal processes and procedures. Internal automation, documentation and procedures allow us to provide highly effective support.

Our integrated quality and IMS policy is available on request.

Why choose Trailblaze?

Our schools love us!

We have received over 97% 5-star feedback from customers

Green IT provider for schools

We take steps to reduce our carbon footprint read more here.

7 years' experience

Our expert team have a wealth of experience providing IT solutions to schools

Charity and Social Pledge

We donate glasses to children in Ethiopia and fund planet-saving projects read more here.

Leading Service Level Agreements

We offer set response and resolution times to provide the best service

Engineer within 1 hour

All support requests are investigated within one hour

98
%

SLAs on Target

97
%

Customer Satisfaction

88
%

Resolved Within 1st Hour

500
+

Happy Customers

Our partners


Looking for our services?

Our expert engineers provide range of services to meet your IT needs.

IT Support

Best-value support packages that provide great service and save you money.

VoIP Services

Cost effective VoIP phone systems and calling plans.

Cloud Services

Cloud hosting and Microsoft 365. Find out how the cloud can help you.

Find out more or view our prices

Email us at info@trailblazeit.co.uk to request our latest brochure and to view our prices. Alternatively, please call our expert team today on 0330 223 6000 to find out how we can help you.